ORDER/RETURN POLICY
I.M.O.K. does not guarantee or promise you to receive your package by
any particular date regardless of method of shipping selected.
BY ORDERING FROM THIS SITE YOU ARE AGREEING TO THE FOLLOWING RETURN
POLICY
You may return your purchase for any reason within 7 days after receiving
your merchandise for virtual store credit or exchange only. All items
returned must be unworn, unused, and in their original condition with
the tags still attached. NO REFUNDS ARE GIVEN. ONLY STORE CREDIT.
If there is a defect, I.M.O.K. will only replace the defect item with
the same item upon return of the defective item. I.M.O.K. is not responsible
for misuse, mishandling or any other actions or inactions attributable
to the purchaser and or carrier (Airborne Express, UPS etc).
All returns must be pre-authorized by I.M.O.K. by e-mailing the following:
Bill to Name:
Ship to Name:
Shipping Address:
Telephone Number:
Invoice Number:
Date Ordered:
Date Order Received:
Brand Name, Style ordered
Reason for return:(please be specific)
E-mail Address:
All unauthorized returns will incur a 15% restocking fee. Shipping charges
are not refunded under any circumstances. NO EXCEPTIONS!
Please be advised that I.M.O.K. does NOT guarantee delivery on or before
any specific date. You may e-mail
us to inquire on stock/ back order status of a particular item.
Once we receive your request, we will e-mail you a return authorization
number. All returns authorized by I.M.O.K. are subject to inspection
to insure that the item is unworn and unused with the tags still attached.
If the product returned is being exchanged for a different size or color,
I.M.O.K. will provide for the shipping cost of the new item.
ORDER TERMS AND CONDITIONS:
BY ORDERING THROUGH THIS WEB SITE YOU ARE ACCEPTING THE FOLLOWING ORDER
TERMS AND CONDITIONS:
I.M.O.K. reserves the right to cancel any orders for any reason at any
stage of the ordering/shipment process.
SHIPMENT/ORDER PROCESSING:
Order processing takes approximately 24-48 hours. Next day shipments
are sent via UPS. Next day service is not guaranteed by I.M.O.K.
Next day orders are sent out after order processing. If next day service
is selected, customer assumes all liabilities for wrong sizes, and re-shipment
will be provided by I.M.O.K. only at normal delivery. Overnight orders
are in no way guaranteed by I.M.O.K. I.M.O.K. will try to accommodate
all overnight orders, but no guarantees are made.
No deliveries are made on Saturday or Sunday, unless special arrangement
are made with I.M.O.K.
RISK OF LOSS/DELAY:
All items purchased from I.M.O.K. are made pursuant to a shipment contract.
This means that the risk of loss/delay and title for such items pass
to you upon our delivery to the carrier.
DISCLAIMER:
THIS SITE IS PROVIDED BY I.M.O.K. ON AN "AS IS" BASIS.
I.M.O.K. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS
OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT,
MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE
BY APPLICABLE LAW, I.M.O.K. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. I.M.O.K. WILL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND ARISING FROM THE USE AND OR PURCHASE FROM THIS
SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE,
AND CONSEQUENTIAL DAMAGES.
APPLICABLE LAW:
This site is created and controlled by I.M.O.K. in the State of California,
USA. As such, the laws of the State of California will govern these
disclaimers, terms, and conditions, without giving effect to any principles
of conflicts of laws. We reserve the right to make changes to our site
and these disclaimers, terms, and conditions at any time.
I.M.O.K. PRIVACY POLICY
I.M.O.K. has created this privacy statement in order to demonstrate
our firm commitment to privacy. The following discloses our information
gathering and dissemination practices for this website:
- We use your IP address to help diagnose problems with our server,
and to administer our Web site.
- This site contains links to other sites. I.M.O.K. is not responsible
for the privacy practices or the content of such Web sites.
- Our site uses an order form for customers to request information,
products, and services. We collect visitor's financial information
(like their account or credit card numbers). Financial information
that is collected is used to bill the user for products and services.
- All information processed is 128 bit SSL encrypted and travels
over a private network. This assures you that no third party has
access to your private information. I.M.O.K. is aware of the growing
security risks and uses the latest technology to prevent fraud.
- Users may opt-out of receiving future mailings; see the choice/opt-out section below. All information collected is private and only accessed
by I.M.O.K.
- Customer information (including email addresses) is stored on
a secure system and is not available to outside sources.
- This site has security measures in place to protect the loss,
misuse and alteration of the information under our control.
- Our site provides users the opportunity to opt-out of receiving
communications from us at the point where we request information
about the visitor.
- If you have any questions about this privacy statement, the practices
of this site, or your dealings with this Web site, feel free to contact
us anytime
I.M.O.K. Trademarks
This site is owned and operated by I.M.O.K - If Mother Only Knew Clothing Company, a Southern California based clotihng company, doing
business as I.M.O.K Clothing & www.IMOKWEAR.com.
All I.M.O.K clothing and logos contained herein are protected by all
local, state, federal, and international copyright laws. All of the
information and images contained on this site are protected and all
rights are reserved. No reproduction of any portion of this web site
or any pages contained herein, may be reproduced/duplicated without
the expressed written consent/permission of I.M.O.K. - If Mother Only Knew Clothing Company.
All of the trademarks and service marks used on or in connection with
this web site and all of the pages contained herein, are protected
by local, state, federal and international trademark laws and treaties.
Any reproduction or use of any of the trademarks or service marks
on this web site or any page contained herein, without the express
written permission of I.M.O.K Clothing Company® or their respective
owners are subject to prosecution o.
Other Trademarks are the property of their respective owners.
If you are interested in purchasing wholesale, please write us at info@imokwear.com |