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I.M.O.K. Policies

ORDER/RETURN POLICY
I.M.O.K. does not guarantee or promise you to receive your package by any particular date regardless of method of shipping selected.

BY ORDERING FROM THIS SITE YOU ARE AGREEING TO THE FOLLOWING RETURN POLICY
You may return your purchase for any reason within 7 days after receiving your merchandise for virtual store credit or exchange only. All items returned must be unworn, unused, and in their original condition with the tags still attached. NO REFUNDS ARE GIVEN. ONLY STORE CREDIT.

If there is a defect, I.M.O.K. will only replace the defect item with the same item upon return of the defective item. I.M.O.K. is not responsible for misuse, mishandling or any other actions or inactions attributable to the purchaser and or carrier (Airborne Express, UPS etc).

All returns must be pre-authorized by I.M.O.K. by e-mailing the following:
Bill to Name:
Ship to Name:
Shipping Address:
Telephone Number:
Invoice Number:
Date Ordered:
Date Order Received:
Brand Name, Style ordered
Reason for return:(please be specific)
E-mail Address:


All unauthorized returns will incur a 15% restocking fee. Shipping charges are not refunded under any circumstances. NO EXCEPTIONS!

Please be advised that I.M.O.K. does NOT guarantee delivery on or before any specific date. You may e-mail us to inquire on stock/ back order status of a particular item.

Once we receive your request, we will e-mail you a return authorization number. All returns authorized by I.M.O.K. are subject to inspection to insure that the item is unworn and unused with the tags still attached. If the product returned is being exchanged for a different size or color, I.M.O.K. will provide for the shipping cost of the new item.

ORDER TERMS AND CONDITIONS:
BY ORDERING THROUGH THIS WEB SITE YOU ARE ACCEPTING THE FOLLOWING ORDER TERMS AND CONDITIONS:
I.M.O.K. reserves the right to cancel any orders for any reason at any stage of the ordering/shipment process.

SHIPMENT/ORDER PROCESSING:
Order processing takes approximately 24-48 hours. Next day shipments are sent via UPS. Next day service is not guaranteed by I.M.O.K.
Next day orders are sent out after order processing. If next day service is selected, customer assumes all liabilities for wrong sizes, and re-shipment will be provided by I.M.O.K. only at normal delivery. Overnight orders are in no way guaranteed by I.M.O.K. I.M.O.K. will try to accommodate all overnight orders, but no guarantees are made.
No deliveries are made on Saturday or Sunday, unless special arrangement are made with I.M.O.K.

RISK OF LOSS/DELAY:

All items purchased from I.M.O.K. are made pursuant to a shipment contract. This means that the risk of loss/delay and title for such items pass to you upon our delivery to the carrier.

DISCLAIMER:
THIS SITE IS PROVIDED BY I.M.O.K. ON AN "AS IS" BASIS. I.M.O.K. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, I.M.O.K. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. I.M.O.K. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE AND OR PURCHASE FROM THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
APPLICABLE LAW:

This site is created and controlled by I.M.O.K. in the State of California, USA. As such, the laws of the State of California will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

I.M.O.K. PRIVACY POLICY
I.M.O.K. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website:

  • We use your IP address to help diagnose problems with our server, and to administer our Web site.
  • This site contains links to other sites. I.M.O.K. is not responsible for the privacy practices or the content of such Web sites.
  • Our site uses an order form for customers to request information, products, and services. We collect visitor's financial information (like their account or credit card numbers). Financial information that is collected is used to bill the user for products and services.
  • All information processed is 128 bit SSL encrypted and travels over a private network. This assures you that no third party has access to your private information. I.M.O.K. is aware of the growing security risks and uses the latest technology to prevent fraud.
  • Users may opt-out of receiving future mailings; see the choice/opt-out section below. All information collected is private and only accessed by I.M.O.K.
  • Customer information (including email addresses) is stored on a secure system and is not available to outside sources.
  • This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
  • Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor.
  • If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, feel free to contact us anytime

I.M.O.K. Trademarks
This site is owned and operated by I.M.O.K - If Mother Only Knew Clothing Company, a Southern California based clotihng company, doing business as I.M.O.K Clothing & www.IMOKWEAR.com.
All I.M.O.K clothing and logos contained herein are protected by all local, state, federal, and international copyright laws. All of the information and images contained on this site are protected and all rights are reserved. No reproduction of any portion of this web site or any pages contained herein, may be reproduced/duplicated without the expressed written consent/permission of I.M.O.K. - If Mother Only Knew Clothing Company.
All of the trademarks and service marks used on or in connection with this web site and all of the pages contained herein, are protected by local, state, federal and international trademark laws and treaties. Any reproduction or use of any of the trademarks or service marks on this web site or any page contained herein, without the express written permission of I.M.O.K Clothing Company® or their respective owners are subject to prosecution o.
Other Trademarks are the property of their respective owners.

If you are interested in purchasing wholesale, please write us at info@imokwear.com

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I.M.O.K. Policies/Trakemarks